How selling through MSP works
Medical Supply Portal is a sourcing marketplace, not a store. We bring healthcare buyers to your products and hand you the lead. You quote, fulfil and invoice. This guide explains exactly how that works in practice.
Your journey
From application to your first settled commission.
Register
Submit your company details, contact information and certificates through the supplier application.
Get verified
Our team reviews your documents. Approved suppliers receive login credentials within 2 business days.
Your page goes live
Your supplier page publishes with your logo, overview and product categories.
List your products
Add products individually or in bulk, organised by speciality and category.
Receive leads
Buyer inquiries arrive in your vendor dashboard, each with a tracking ID and promo code.
Close the deal
You quote the buyer directly, agree terms, fulfil and invoice.
Settle commission
Confirmed MSP-generated sales are reported and the agreed 10% is settled.
What a good listing looks like
Clear product images on a plain background.
A real description covering what the product is and who it is for.
Specifications and unit of measure.
Certifications and regulatory classification.
Usage or handling information where relevant.
Healthcare buyers cannot evaluate what is not documented. Incomplete listings get fewer inquiries and are the first to be de-prioritised in search.
Verification and the Verified badge
What to upload
- Company registration
- ISO certificates
- CE certificates
- Export licences
- Product catalogues
What it unlocks
- A Verified Supplier badge on your page
- Priority visibility
- Higher buyer trust
You can add certificates at any time from your vendor profile — verification is not a one-time gate.
Tracking IDs and promo codes
Every inquiry that originates on MSP is issued a tracking ID, and the buyer receives a promo code to quote when they contact you. Those two identifiers are what mark a sale as MSP-generated.
Always ask a new buyer whether they have an MSP code. It protects you as much as it protects us.
The commercial terms
Free to list for 6 months. No subscription fee for your first six months. MSP earns 10% on confirmed sales we generate for you — from your first order. After six months, a subscription applies; contact us for current rates.
Why MSP buyers get preferential pricing
Buyers choose MSP because it gets them better access to verified suppliers and better pricing than they would find on their own. That is why suppliers are asked to offer competitive or preferential pricing to buyers who arrive through MSP — the advantage is a large part of why buyers keep coming back to the platform, and why your listings keep receiving inquiries.
Discount codes are part of how this works in practice: offering a buyer a code both encourages them to complete the transaction with you, and gives the sale a traceable identifier, so it can be correctly recorded as MSP-generated.
The rules that matter
Non-circumvention
Buyers introduced by MSP must be honoured under the agreed commission structure, including on repeat orders from that buyer.
All interactions via MSP
Inquiries, quotes and follow-ups on MSP-originated leads run through the platform so they can be tracked and supported.
Platform data
Product structures, classifications and platform data remain MSP property and may not be extracted or reused outside this agreement.
Who does what
What MSP does
- Lists and promotes your products
- Drives targeted healthcare buyers
- Runs discovery, search and categorisation
- Issues and tracks leads
- Follows up with buyers
What you do
- Provide accurate product information
- Maintain availability and pricing
- Quote and negotiate
- Handle regulatory compliance
- Ship and deliver
- Provide after-sales support
Questions about how this works?
Our team can walk you through registration, verification, tracked leads or commission reporting.
Contact usAlready an approved supplier? Log in to your vendor dashboard
Not yet a supplier? See how selling on MSP works