Privacy Policy

1. Introduction

MSP – Medical Supply Portal (“MSP”, “we”, “our”, or “us”) is committed to protecting the privacy and security of users, suppliers, healthcare providers, manufacturers, and visitors using our platform.

This Privacy Policy explains how we collect, use, store, process, and protect personal and business information.

By using the MSP platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

MSP may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Job title
• Company name
• Country and location

Business Information

• Company registration details
• Supplier information
• Product information
• Certifications and licenses

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data

Inquiry Information

• Product inquiries
• RFQs (Request for Quotations)
• Messages submitted through the platform

3. How We Use Information

MSP may use collected information to:

• Create and manage accounts
• Facilitate communication between buyers and suppliers
• Process inquiries and requests
• Improve platform functionality
• Verify supplier information
• Monitor platform performance
• Provide customer support
• Send service-related communications
• Maintain platform security

4. Information Sharing

MSP does not sell personal information.

Information may be shared with:

Suppliers and Manufacturers

When a user submits an inquiry or request related to their products.

Service Providers

Trusted third parties assisting with:

• Hosting
• Security
• Analytics
• Technical support

Legal Authorities

Where disclosure is required by applicable law, regulation, court order, or government request.

5. Data Protection

MSP implements reasonable administrative, technical, and organizational safeguards to protect information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

MSP may use:

• Cookies
• Analytics tools
• Session tracking
• Performance monitoring technologies

…to improve user experience and platform functionality. Users may adjust browser settings to manage cookie preferences.

7. Data Retention

MSP retains information only as long as reasonably necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes
• Protect business interests

8. User Rights

Users may request:

• Access to their information
• Correction of inaccurate information
• Deletion of information where legally permitted
• Withdrawal of consent where applicable

Requests may be submitted through MSP’s official contact channels.

9. Third-Party Websites

The MSP platform may contain links to supplier websites or third-party services. MSP is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites independently.

10. International Data Transfers

Because MSP may operate with suppliers, service providers, and users across multiple countries, information may be processed or transferred internationally where permitted by applicable laws.

11. Policy Updates

MSP reserves the right to update this Privacy Policy at any time. Updated versions will be published on the platform. Continued use of the platform constitutes acceptance of such updates.

12. Contact Information

MSP – Medical Supply Portal
Kingdom of Saudi Arabia
Website: www.medicalsupplyportal.com
Email: medicalsupplyportalksa@gmail.com